MALAYSIA CUSTOMS CLEARANCE SERVICES

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Prepare customs declaration documents

Prepare customs declaration documents-malaysia customs clearance services

TNS has a professional service team that can assist you or fully represent customers in preparing all the necessary documents for customs clearance of goods. The documents required for approval by these customs management agencies include customs declaration forms, commercial invoices, packing lists, freight bills of lading (air waybills), import and export licenses, and other customs clearance documents.

Declaration to Customs-malaysia customs clearance services

TNS’s professional customs clearance service team will submit all necessary documents and materials for customs clearance uniformly to the customs. The information related to the goods declared to the customs includes the name, quantity, value, country of origin, import and export trade mode, mode of transportation (sea or air), and relevant information of the consignee and consignor.

Customs inspection of goods- malaysia customs clearance services

After receiving the customs declaration submitted by our freight forwarder, customs staff will carefully inspect the goods that need to be cleared. These inspection methods include on-site inspection of containers, laboratory sample inspection, and non-invasive cargo inspection. TNS has been engaged in the freight forwarding industry for many years and maintains a very good relationship with Malaysian customs agencies, which can help you solve the vast majority of customs inspection problems.

Tax payment and release of goods- malaysia customs clearance services

Different countries and regions will impose tariffs, value-added tax, and consumption tax on exported goods with different value ratios. For certain specific categories of goods, customs will adjust the tariff collection ratio at any time according to policy changes. These tax issues can be quite cumbersome for shippers, and TNS has a professional customs clearance service team to help you solve these problems.
Tax payment and release of goods

Common customs clearance issues and solutions-malaysia customs clearance services

Customs codes, also known as HS codes, are a set of commodity classification coding systems developed by the World Customs Organization. It is used to classify goods in international trade, so that customs can supervise and levy taxes on imported and exported goods. The customs code consists of six digits, with the first two digits representing the chapter of the goods and the last four digits representing the sub items of the goods. For example, the customs code for a thermos is 961700. Customs codes play an important role in international trade. It can help customs classify import and export goods quickly and accurately, thereby improving customs clearance efficiency. In addition, customs codes can also be used to determine the tariff rates, import and export quotas, etc. of imported and exported goods.
Customs code

Common customs coding errors mainly include inaccurate or incomplete product descriptions and incorrect product classification. In addition, there may be certain differences in the customs codes of different countries, which can also lead to errors in the customs codes filled in when declaring and clearing goods.

2. Inconsistent declaration of customs clearance goods

malaysia customs clearance services
Inconsistent declaration of goods refers to the discrepancy between the declared information on the customs declaration and the actual situation of the goods, including the name, quantity, value, etc. of the goods. The reason for inconsistent customs declaration of goods may be due to the negligence or unfamiliarity of the declarant with customs regulations, resulting in discrepancies between the declared information and the actual goods. In addition, during transportation, if the goods are damaged due to changes in packaging, splitting of goods, or unexpected circumstances, it can also lead to inconsistency between the goods and the information on the declaration form. Sometimes, when new customs supervision catalogs add new supervised goods and the declarant fails to update the declaration information in a timely manner, declaration information errors may occur. Inconsistent customs declaration of goods can lead to delays in customs clearance, and in severe cases, may result in customs fines. In severe cases, it can also lead to the seizure or return of goods.

3. Incomplete licenses and other documents

When clearing customs, it is usually necessary to obtain import and export permits, certificates of origin, inspection certificates, animal and plant quarantine certificates, hygiene permits, labeling permits, etc. There are significant differences in the licensing documents for the import and export of goods among customs in different countries and regions. If you lack the necessary permits during customs clearance, the goods will face inability to clear customs, seizure or return, and may also face fines. Fortunately, TNS’s customs clearance team has sufficient experience, and our experience in customs clearance services at major ports around the world can help you avoid the aforementioned issues.

4. Other customs clearance issues

Other customs clearance issues include customs inspection of goods, incorrect tariff rates, and non-standard tax refund declarations. To avoid these issues, you need to be familiar with Hong Kong customs declaration regulations, carefully prepare customs declaration documents, and actively communicate with customs staff during customs declaration and clearance. If you don’t have enough time and energy, please contact TNS’s professional customs clearance team. Our years of customs clearance experience can help you solve all the customs clearance issues mentioned above.

How long does it take to clear customs from Malaysia ?

The time for customs clearance from Malaysia depends on various factors, including the name, quantity, import and export methods, transportation methods, and regulatory requirements of Malaysian customs. The required customs clearance time for different goods varies from a few days to several weeks.
According to official statistics from the Royal Malaysian Customs, the average clearance time for Malaysian goods in 2022 was 7.2 days, with an average clearance time of 4.5 days for air cargo and 8.9 days for sea freight.
If you want to accelerate the customs clearance speed of your goods, you can improve it through the following methods:

  • Prepare customs declaration documents in advance to ensure completeness and accuracy of the documents
  • Understand the regulatory requirements of Malaysian customs and prepare in advance
  • Choose a reputable customs declaration agent
  • Using an electronic declaration system
  • Advance appointment for inspection

For the following specific goods, Malaysian customs may implement stricter inspections, which may result in longer clearance times. You need to adjust the shipping schedule of the goods appropriately to avoid delays in sea or air transportation.

  • Animals, plants and their products
  • Food, medicine, cosmetics, etc
  • hazardous chemicals
  • Endangered flora and fauna
  • Intellectual Property Infringement Products
  • Sensitive items

What are the tariffs in Malaysia

According to Malaysian customs regulations, the tariff rate for imported goods is generally between 0% and 30%. Among them, the tariff rates for most industrial manufactured products are between 5% and 20%, while the tariff rates for agricultural products and food are relatively high, up to 50%.


Malaysia provides preferential tariff treatment for imported goods from partner countries under the Free Trade Agreement (FTA). According to specific regulations of different FTAs, preferential tariff rates can be 0% or lower.

The following are some common tariff rates for imported goods from Malaysia:

  • Electronic products: 5% -20%
  • Mechanical equipment: 5% -15%
  • Textiles: 10% -20%
  • Chemicals: 5% -20%
  • Food: 10% -50%

Special Sea freight routes

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